SIMPLY SERENE #201

It has been two years since we last stayed in this same cabin. We’ve always loved this one. And after several stats you notice the upkeep is beginning to lax. This cabin states it sleeps 6 yet the sleeper sofa is no longer there leaving two beds. The garden tub removal was a surprise as well. Spider webs In the ceiling and the windows were a concern as was the cleanliness of the large windows. As for the recliners in the cabin, they are the same ones from our last visit. Someone is going to be injured in them. Neither should be used again as they are broken to the point if reclined you ya e to roll out of them and force the foot of them to close. The small fenced area for pets was a nice gesture with the exception of the grill being fenced into the same area. The driveway from the main road to the cabin we were so happy to see attention had been given to that. It was a rough drive before that was repaired. At one time there was a path down from the cabin to the area below where a swing was at. You could walk the path to it. The swing was gone the last time we stayed and now there’s not even a path to walk down to the open spot as the weeds have become so tall and thick. We love this cabin as we have been staying here for many years. And we hope to return again. Our hope is that some of these small things will be repaired or replaced before that time. Thank you for your interest in our comments.

There seemed to be confusion within Guest Services multiple times - they didn't know I'd already submitted a pet agreement, and they called at 10:30AM a day earlier than I was scheduled to depart saying that I should've left. They figured it out once I corrected them. Minor things. Everyone was, however, incredibly friendly and personable. The photos listed on your website of the cabin were outdated. I did expect a Jacuzzi tub to be in the cabin, since it was pictured. The fenced-in yard was overgrown and taller than my dog, so he didn't actually enjoy being in it at all. It was way overdue for a cut. The pool table felt really needs cleaned. It's offputting. Overall the location, ease of reservation&check-in, amenities, and price far outweighed any issues we could find during our stay. Everyone that I spoke to or encountered in emails was SO nice and made me feel completely at ease with my rental decision prior to arrival, even with some errors. Lastly, I do appreciate how much you've done to accommodate travelers with dogs. This particular rental puts all other "dog-friendly" cabins to shame. We all loved staying in Simply Serene and will definitely be returning!

Cabin was beautiful and clean. Only negative was bottom of driveway needed filled in but not a big deal. We absolutely loved our stay there and thrilled with our whole experience as first time staying in a cabin. We will definitely be back

It was wonderful. My son lives in Pigeon Forge but in a small apartment so his dad and I rented the cabin for a long weekend visit. We really enjoyed the cabin.

We had a wonderful time! Great yard for our dog and cozy cabin made for a great weekend!

I loved the cabin and the location. This was my first time and looking forward to coming again.

We are very pleased with the check in process as well as our stay. The accommodations were very comfortable and perfect for our little doggy friend! Thank you.

Cabin was beautiful and clean upon arrival. The only negative thing I can say about the cabin is there were furniture that had been broken before our arrival and the nut tree near the driveway beads to go before another car gets damaged by nuts falling onto hood of vehicle. Loved the express check in and everyone was very friendly at Aunt Bug’s. Will be staying with Aunt Bug’s in the future.

Great!! We had everything we needed & the few questions we had were quickly answered.

Everything was great. Only thing we wish that there would have at least been some dish soap and salt and pepper. We have stayed in a lot of places and this is the first one that was so bare bones.

Beautiful cabin clean and neat great location close to everything

The booking company was disjointed. I was called to confirm pet deposit then a week later guy called and said he wanted to verify I was not bringing a pet? Need to update your email instructions to allow people to scan and email docs to you, nobody uses fax any more. Other than that, stay was great.

Everything was great. The only problem was the trash bin outside was never emptied and it was full when we got there.