Almost Heaven #205

Great service, easy booking and easy check in/out. It's clean

Everything was very nice. The only problem was the lights in the bathroom on first floor.

Easy process to make a reservation and I appreciate that everything was as advertised, no surprises.

Rental services were excellent and the contactless service was good

Easy check in/ out. Very nice staff to work with

We had a wonderful time. We were snowed in the first day and were so happy that the cabin had a game room! The cabin was clean and despite the other reviews it did have a view! I would definitely stay here again!

We were able to book an last minute trip with no problem at all. The staff were very helpful.

Everything was clean and exactly as we expected. The beds were very comfortable and the cabin had plenty of room for all of us! This was our first trip to Tennessee and we will be back for sure!

Everything was awesome. I know you guys can’t control or fix everything, but the majority of the plugs need replaced. Phone charger wouldnt stay plugged in, laptop charger fell out of outlet... But overall an awesome cabin to stay. I would rent again...

The cabin could have been cleaned a little better. The glass on the front door and patio doors were dirty with handprints and lots of dead bugs under the blinds in the bedrooms.

Many good things: Location, design, newness, most furnishings, a lot of space. Several not so good: 1. Hundreds of lady bugs in bedrooms. Piles of them upstairs. Seems unnecessary. Clean it up. Suggests inattention to cleanliness. 2. TV didn’t work. 3. Sheets need replacement. Wouldn’t stay on bed. Elastic was worn out. 4. We asked for and paid for a view. There was none. Altitude was sufficient but trees blocked view. This was misleading and not true. There was no view.

Everything was amazing except the bedding didn't seem that it was clean. Our family was just ready for this amazing experience that we didn't care, we just washed the bedding. It is beautiful and quiet. We would definitely rent this cabin again. NO MATTER WHAT.

Everything was great minus the road being flooded in places up to the cabin, but that is not anyone's fault. There was dust all over places and there was a green substance stuck on the master bath tub that we scrubbed out.

Just a few things about the cabin. In the master bathroom there was something green on the bottom of the bath tub that we scrubbed off. There was built up dust on the ceiling fans. There was no dishwasher detergent in the cabin either. Other than those few issues everything was great. Also there were no extra towels or blankets anywhere or pillows is that normal?

We researched about 10 hours looking for a beautiful cabin with a wood burning fireplace. We picked “Almost Heaven “ because of the beautiful pictures and the description of the wood burning fireplace. We came to realize after reading it’s reviews that it must have been a gas converted fireplace. Spoke to Steven, the manager, and he offered 4 other cabins with wood burning fireplaces, but they couldn’t compare to “ Almost Heaven “. We really loved the cabin and would like to come back to it in the future. I would recommend that the cleaning crew dust and clean all the baseboards, pictures and shelves in the bathrooms. It was very dusty and obvious that it hasn’t been done in a long time. Other than that, we loved it!!

Nice cabin for four adults. Carpets need deep cleaning or replacement. Gum or something sticky in various places in carpeting. Photos online need to be updated to current view. Obviously the trees have grown around cabin blocking any view of the mountains in the fall. There are a lot more cabins built around this cabin than shown in the picture. But overall cabin was clean and hot tub was clean. Best feature is how close it is to the National Park. No gas stations in park and very limited vending machines in visitors center, so plan accordingly. Property management team was nice and answered questions quickly.

Terrific and affordable weekend getaway during Smoky Mountain Fall peak season. Outstanding staff, check-in and checkout process. Cabin was clean and perfectly setup for our stay - highly recommend this experience.

Almost Heaven was just as it appears it photos...very clean and well decorated. The kitchen was well stocked for cooking. My husband and I were here celebrating our 20th wedding anniversary but would also be great if we came back with our kids! The location of the cabin was perfect...centrally located between both Pigeon Forge and Gatlinburg so just a quick trip in either direction! The staff at Aunt Bugs were wonderful! Great communication leading up to our visit to make sure everything was in order before we arrived as well as calling to check on us while we were there. The fireplace wasn’t working when we first arrived so I called and they were so friendly. They had someone there and it was fixed before we even had time to get back with out groceries �� (just needed cleaned as it was the beginning of cool weather season). Definitely recommend this cabin and Aunt Bugs if you are planning to visit the Smoky Mountains!

Everything was great, we really enjoyed our stay. Thank you!

Our experience with Aunt Bugs property management group was excellent. They were friendly and quick to respond to questions. They had our cabin ready for us early which was a nice surprise after driving all day to get to the cabin. The pictures of the cabin and surrounding area needs to be updated online. Tree growth around cabin prevents any glimpse of mountains when leaves are on trees. There are a lot more cabins surrounding this property than shown in pics. The cabin was a good size for four people. It had basic essentials in kitchen. Hot tub was filled and clean. The carpets in the bedrooms and stairs are very dirty and have some sort of sticky substance (chewing gum perhaps) stuck in them in a few spots. Mattresses were just ok, but bring your own pillows. The pillows in bedroom cabin left something to be desired. The location of this cabin to the National Park was great. Which worked well for us, since that is what we were there to see. Of course, getting into and through downtown Gatlinburg was slow going, plan your timing accordingly and have patience. Gatlinburg offers a lot of good restaurants and places to have fun!

The cabin location was perfect and very comfortable for my husband 3 kids and in laws. My two boys loved the bunk loft and game room! The cabin was in great shape, however very unclean. The amount of spiderwebs in between the windows and screens as well as dead bugs was unbelievable. I live in a heavily wooded area with two acres and from my experience the buildup of dead bugs and spider webs did not happen over night. The cleaning crew simply does not clean spiderwebs or dead bugs. My father in law and I spent half a day cleaning windows and spiderwebs on the exterior and interior of the house. Other than that, great stay.

We have used Aunt Bugs 3 years now. We always enjoy our stay.

Our stay was wonderful! The cabin was very nice. We will definitely be back to Tennessee! The only problem we had was our one toilet wouldn't work. Someone came to fix it and it still didn't work. It took 2 more calls to get someone out to finally fix it. We went 3 days without it working. Besides that, everything else was great.

Check in was easy. The cabin exceeded our expectations! It was both beautiful and clean! Check out was a cinch!

The house was in great condition and every little thing about it was perfect. The view was amazing and nothing like what the picture shows. The one thing I would fix though is the foosball table since it was really wobbly.

Only 2 things wrong. The ac wasnt working right. But we were gone til dark most of the time. So no biggie. And the jacuzzi bathtubs stopper wouldn't tighten down to keep water. But other than those 2. It was absolutely amazing!

This cabin is so cute and rustic. Exactly what I thought a mountain cabin rental would look like! The wrap-around deck is amazing for relaxing and taking in the views. It does really feel like you're "out in the middle of nowhere" but it's a short drive into Pigeon Forge. The cabin was extremely clean and well maintained. Our kids loved the game room and the hot tub. I would definitely recommend this cabin to family and friends! I think it would be a tight fit for 8 people, but it was just perfect for our family of 4!

We have a great vacation in Gatlinberg. Cabin was very nice. Game room looks larger in pix, but no one slept in it, so it was ok. Cabin did not have any blankets...just quilt on bed. I remove all quilts/comforters on beds when we travel, so having no blankets available in house was a bit odd. Purchased a few to use at Walmart. Cabin was adequately stocked in kitchen.. Had to purchase a pitcher to use though. Cabin decorated very nice and living room furn was comfortable. Washer and dryer worked well. They have a kurig and reg. coffee maker. I called before arrival and asked and was told they did not have a I purchased reg. coffee, only to find out that they do have the kurig. Kitchen appliances worked well. Hot tub worked well too.

It was a bit infested with lady bugs I don't say that lightly as there were hundreds of dead and some live ones that were crawling. The only other thing that bugged me there was some unpleasant looking hairs on the sheet of the bed I was in.

Very hospitable staff and very clean cabin. We enjoyed our stay at Almost Heaven.

We love location and cleanliness of cabin. It had plenty of room and fun games for my grandsons.

The cabin was clean and well kept. Very peaceful and a great place to stay.

We loved our cabin! It was clean and very up to date

Cabin could have been a little cleaner. Yogurt wrappers under bed and lots of cob webs. Also had to go to the office to get more propane so we could grill out. It should be checked more often. Other than that it was a great time and we enjoyed the cabin

This was our first trip to the Pigeon Forge and Gatlinburg area. We had a wonderful time and our cabin was beautiful! The Aunt Bug's team was so helpful and courteous during every phase of our trip. From planning, selecting a cabin, check in, check out, and even during our stay, we knew we were in good hands. We will definitely call Aunt Bug's when we plan our next trip to the Great Smoky Mountains.

We had a wonderful stay with you and had so much fun! We will definitely stay again! Anytime I talked to the main office they were always so nice and helpful. That means so much to me. The cabin was very clean. We had a couple minor issues, but nothing that was a big deal. I also loved the bed bug mattress covers. That always makes me feel so much better when I stay somewhere. Our friends stayed with us and we all had such a great time (kids and adults) playing the arcade games. The only thing I might suggest is doing some weed whacking or mowing the outside and cleaning off the deck from leaves and spider webs. And, some extra care to detail with cleaning inside the cabin. There was a used soap bar in the shower from the previous guest, and a ton of hair left in the drain of that shower. Everything else was great in the cabin though. Thank you for a great stay and we look forward to coming back!!

Everything was ok. The cabin could have been cleaner when stoves. There were md strawberries in a couple of drawers plus some trash in one of he bathrooms. Also an extra set of sheets and towels were left in the dryer

Easy check in process. Great property, clean and well appointed.

The stay was amazing! We absolutely had a great time staying at an Aunt Bugs managed cabin. Everything was clean, up to date, and everything was provided to us just as the description states. The express check in process was very smooth and the staff is great at communication.

The cabin was very nice and clean - we loved it!

Beautiful Cabin. Very spacious and clean. We will definitely return