Kickback Shack #298

I don’t think the upstairs was cleaned. Sheets had animal hair and dirty underwear in the bathroom was found

Communication was good. Everything was done thru either email or text . Prompt response.

We loved the house location and the views were great It was a bit rustic, wall paper peeling and cobwebs in the corners. The landscaping needed some work.

Easy check in and out. Great cabin location and office easy to find

The set up and business end of the stay was easy to deal with. The cabin had a few issues - trash on the hillside - broken bird feeder - and there are two lights going out in the dining room area so they flip on and off. But all in all, a great stay.

For the most part it was nice. The only bad was there was moldy food left on the grill, the trash can outside in the bear cage was full, and the refrigerator smelled terrible like fish. The views are nice, the screened in porch is great, it's very quiet up there, the cabin seemed clean and our kids loved it.

Overall very much enjoyed our stay. Very nice cabin, great views, loved the 360 degree deck! The kitchen was well stocked with cookware and dishes, we had everything that we needed! Some of the appliances are definitely in need of updating. There were also some existing holes in the wall and damage to the door out to the screened porch that need to be addressed.

The location of the chalet was very convenient to both Gatlinburg and Pigeon Forge. Also, the fenced in area for our fur baby was awesome! The hot tub worked great the entire time. The chalet itself could use some updating and some maintenance, although it was pet friendly we noticed ALOT of dog hair inside. The only negative thing I have to say is all the fees including the cleaning fee and pet fee was extremely high. We noticed a lot of dust, cob webs and pet hair everywhere.

This was a perfect cabin for our getaway.

This cabin was very nice, it has a run for your dog and is equipped for you to take your dog with you.

All in all a great location to stay. For the price the unit could use some updating and TLC/Maintenance. There was one electrical receptacle that didn't have a cover on it that I did bring to their attention. Place though was clean and warm. The pictures don't show that the porch on both the left and right side overlook valley's.

We came to rest and relax. That's exactly what we did!!

Great experience, wonderful view, beds were comfortable, EASY and convenient express check in and out!

All was good. Very good experience. Good WiFi, a/c, games, and the views were outstanding. Sun rise and sun sets were equally outstanding. Almost all of the cooking utensils were available; ( Wisk). Easy to find and get to.

The cabin was in overall good shaped, however we were told it was ready and we could go ahead to it before 4, but when we arrived at 2 the cleaning crew was pulling in right behind us, which was no big deal we enjoyed sitting on the porch enjoying the view while they cleaned , only major concern is was that the hot tub was very dirty and in need of a good cleaning . But other than that it was a pleasant stay.

Nice relaxing week. Enjoyed the views, close to town. Owner needs to make some updates on the property. For the amount we spent this property was far below its standards.

Great view in a spacious cabin. Lots of privacy. Wonderful wrap around porch. Peaceful getaway! And of course we enjoyed the hot tub.

We stayed at this cabin for spring break 2019. We brought our dog and 2 kids 9 and 11. We had more than enough room it was perfect! The inside was very clean besides a few REALLY high cobwebs along the ceiling but that didn’t bother me. The traffic was not bad to anywhere we had to Gideon this location highly recommend that especially during spring break. Our whole family enjoyed the fooseball table although should be replaced- but the video game was fun! We had several tournaments with “Frogger” and fooseball! Now my only complaint would be the key- we had so much trouble getting the key out of the outside box. Hopefully they replaced that. Overall we enjoyed our stay and beds were very comfortable!!!

The cabin was everything we needed and wanted for our trip to the pigeon forge/gatlinburg area. Close to all attractions, yet outside the busy areas and remote.

Did good only problem we had was power went out the first night

Loved the cabin, first time to rent thru Aunt Bugs, pleasant experience, very helpful thru out our stay

Reservation, check-in, and check-out very easy. We were pleased with the cabin we chose. Clean, roomy, and very well supplied. Nice having king size beds in both bedrooms. Large parking area, nice wrap around deck and screened porch.

the cabin was clean and was exactly what we had asked for we would stay again

Had Great stay at Kick Back Shack! Aunt Bugs did an excellent job of making this the best vacation our family has ever taken.Kids keep thanking us for such a good time! Lots to do with in a five minute drive

Everything was just wonderful. Will definitely stay again with you.

We were able to check in to our cabin early, staff was friendly upon check in, cabin was nice and quiet, secluded and extremely clean. 10/10

Great cabin back away from all the mess of the tourists in Pigeon Forge was still close enough to get where we wanted and avoid the traffic fairly well

The cabin was great My family had a very relaxing stay

Customer service was amazing. Cabin could have been better. Ok.

From the time we checked in until the time we left, we had a great experience.The cabin was very nice with good views and had everything we needed. We especially loved the outside dog pen so our dog could roam without a leash and the wrap around porch. The furniture was adequate but could use an upgrade.

Aunt Bugs was amazing! Our cabin, however was a total different ballgame.

Everything and everyone was perfect. Loved the cabin and will come again.

Cabin was stocked with everything we needed. Staff was very friendly. We will definitely stay there again.

We were very pleased with our trip. The only thing you need to put a better set of mattresses on both beds.

Great views. Nice set up. Couldnt get the WiFi to connect- wasn’t too concerned since we were there to adventure.

GOOD EASY TO FIND - FRIENDLY STAFF, COMFORTABLE CABIN LOVED THE LOCATION

The cabin was great. Awesome sunrise. Loved the wrap around porch.

Everything was great! Maintenance good step it up quite a bit.

Excellent! I really enjoyed our stay and the staff was nice!

Very friendly staff. Easy process to book. Clean cabin. Close to everything.

We liked it very much. Will tell friends about your cabins.

The stay was great and the people were a pleasure to deal with. Thanks!

We loved the cabin we stayed in. We have stayed in this cabin before. We love the view and isolation of this cabin. We will be back next year. Shirley B.

Did enjoy the cabin, snow and everything. New table in kitchen is great. Planning to go back again and I hope it is soon.

Cabin was a little bit dirty but was okay! THANK YOU

We had a very lovely and relaxing time at Kickback Shack. The cabin was clean and comfortable and welcoming.

ever thing was was very good and we had a good time

Game room in cabin needs to work or be removed or fixed. We loved the cabin . We loved our stay, very quiet and peaceful. We we out of the way but yet close to everything.Will definately use you again...Maybe a different cabin.

Cabin was enjoyable spent a lot of time in it because we were both sick. 1 suggestion would be to let guest know where to get quick medical care if needed my smartphone sent us to Newport.

Cabin and location was great. The staff was professional and friendly

Cabin was nice but not the best. Process to rent was very easy

We had a very nice enjoyable stay. The house needs some repairs, the front porch steps are in desperate need of repairs. On two separate occasions two different people tripped on the steps and one side of the steps probably need replaced

This was my third stay at the kickback shack. This time I brought my parents and my sister. The sunsets on the porch were beautiful. We were able to do so much while we were there. I'm getting attached to that place. Thanks again. William Glaus

Speedy check in, cabin was clean & cozy! Saw our 1st bear this trip! Very exciting!

Everyone with with Aunt Bugs Cabin rentals was helpful and friendly. We loved our Cabin and hope to return soon.

We felt the staff could've greeted us a little friendlier when we walked in. They helped us but only after we requested help

Easy to make reservations. Need to work on directions to cabin. Suggest someone drive and verify maps. Ours was misleading.

As usual, you did very well; you made up for late prior clean up by allowing us a late check-out on Sunday. Over the past several years, we have appreciated your business and approaches.

The cabin is what we expected. We had a fabulous time.

We loved the porch wrapping around the house. The sunrise and sunset views were gorgeous. I loved the porch swing. The beds were comfortable, the cabin was clean and well stocked with necessities. The drive up was a bit of a white knuckle experience for us flatlanders but by the third night i felt like a pro. Thanks for a wonderful stay.

Loved the outside area for the dogs, made our stay that much easier!

Great cabin. Easy check-in and easy check out. Will come again.

Our total experience was wonderful ! Patricia seemed like an old friend and the cabin was perfect. It could use a couple more blankets though. We will be back!!

Took my kids - age 15 and 17 and they loved it!

We have reserved the Kick Back Shack 4 times,due to the location and views from the porch.

We loved our stay. Cabin was very comfortable and we had no trouble with wifi. We would definitely book with you again

Service was so great. The cabin was ready at The time we arrived.

Great cabin, needed a little bit of dusting, and sprayed for spiders. Great excess to town, seven minutes to grocery store. Loved everything about my trip, can't wait to return. Everyone at Aunt Bugs rental was very pleasant. Hot tub was great. Nice fireplace. Do need a guest book for everyone to put their little notes in about their stay at the Kickback Shack, people enjoy reading these.

The staff was very nice. We only dealt with someone when we checked in and when we checked out. They gave us some discount information and went over the policies for our pets stay.

It was awesome and peaceful stay with all the privacy we needed for a vacation

Everything from the time I made the reservation until I checked out was great except the attitude of the gentlemen who checked me in. The chalet was terrific. Enjoyed my stay and will be back.

Friendly staff, the Kickback Shack needs a really good dusting a lot of cobwebs. The sleeper sofa wouldn't open and the slot machine and karaoke machine didn't work. We would rent again just wish the above mentioned things would be done. Otherwise our family had a relaxing and enjoyable vacation!

The cabin was just right for all that we needed abd very clean. Would love to rent again.

Cabin was very clean and comfortable. We enjoyed our stay and our pet did too.

One small problem with rental agency employee making us wait until after 7 pm to check in and get key. We arrived at 6:40 pm.

First family vacation and it was amazing.